The Airline Pirates

How ridiculous is this?

"Your airline miles have expired. To get them back, there are three options:"

1) Pay $100

2) Fly first class on our airline

3) Sign up for our credit card

I kid you not. This is NOT one of those spam emails. This was information from a live (shocking, I know) airline customer service representative.

Um, how about you give me back the mileage I had, which is a mere number that cannot, by definition, "expire."

Because #'s 1-3 is like being held up by a robber who then demands a ransom before returning my stuff. To think that people actually go out and use credit cards to accumulate these expiring miles...

Who makes up these rules?!

photo credit